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Customer Comments

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Hello, John. My name is Pam.
 
I thought I was going to have to purchased new vertical blinds for by living room picture window. Not something I really wanted to do, but I had several broken slats and couldn't find anything with which to repair them.
 
On Saturday I searched the website, found you, took a chance and ordered several of the vertical blind repair clips. To my amazement, they arrived four days later. They slipped on easily and held securely!!! Within minutes, my missing blind slats were back in place.
 
THANK YOU!!! I will be back!
 
Pam
Warren, MI
 
(Feel free to use my comments as a recommendation. )

Customer Comments

Dear Mr. Sitko:   You will recall that I ordered two twisters on Tuesday.  To my amazement they arrived the next day!  I installed them yesterday, and the blinds work like new.    Today when most broken things get thrown out it's great to find a business that provides repair services.  Also your manner on the telephone is very good.  I wish I could deal with more businesses like yours!   Thank your,   Robert Herczegh

John,
I rec'd the order in today's mail - 1 day service!
While I have seen your website a number of times, this is our first purchase. Your site is easy to navigate and between our few emails and the phone conversation it was clear that you are comitted to excellent customer service.
We will be return customers!
Thanks,
Craig

I have just ordered 100 feet of 0.9 mm white cord for the Duette cellular blinds I have. I also ordered the threading tool. I looked at your video. It is very good and easy to follow your instructions. Thank-you.



John,
I just wanted to thank you for your help on the phone earlier.
I will certainly refer your business any opportunity I can.
Best to you on your business.
Ron

My favorite part of your site is the dog picture and what it says beneath it.      Ruth Hardaway

Thank you -- the parts worked, including the threading tool, and your video (which I viewed before ordering) kept me calm as I worked to repair our blind. It's now "good as new" and I am so pleased with video, parts, shipping, and success.
Beth Kanell

John, just a quick email to thank you.  The product I ordered last week got here quickly, were the correct parts I needed, and were easy to install.  I appreciated your help with the questions I had before I ordered from your company.
 
Again, my thanks!  Kirk Sanfilippo, Roseburg, Oregon
I just wanted to thank you for the helpful videos.  I am a single mom so I have to do "repairs" around the house.  My wand tilter stopped working.  I purchsed a replacement from Discount Blind Parts.  As I was doing the "repairing", I watched your video simultaneously.  I wouldn't have had a clue of what to do without your video.
 
Thank you so much!!!
 
Alanna J Crisante
DEAR JOHN,
 
THANK YOU SO MUCH FOR YOUR PROMPT RESPONSE.  I PLACED MY ORDER ON THURSDAY, AND RECEIVED MY PRODUCT ON FRIDAY.  I MUST ADMIT, I WAS A BIT SCEPTICAL WHEN I CALLED AND YOU TOLD ME I HAD TO ORDER ON LINE, AND I COULD NOT PICK-UP.  WELL, NOW I'M A BELIEVER.  YOU ARE THE BEST!  CONTINUED SUCCESS.
 
THANKS AGAIN.
 
SINCERELY,
RICHARD
John,
 
I wish you would have a place on your site for testimonials.....then I could tell everyone about your lightening fast service!!
I took in three abandoned kittens and just like babies they chew on everything, including my blind cords!
Was so happy to find your site so I can repair instead of replace.
Thanks for the excellent service!
 
Janice