Help Page

Contact Information


Window Blind Service Center
1330 Colwyn Dr
Schaumburg, IL, 60194 (All Parts Are Mailed Out)

Phone:   (Sorry No Phone Orders)

Email: johnsitko@sbcglobal.net (Please Visit The Help Page Before Sending Email)


Shipping & Handling Charges


United States Only:  $4.95 per order.   Most orders placed by 3pm CST ship the same day.



Return Policy

Shipping & handling fees are non refundable.

No returns on cut cordage, wands and cordless shade parts.

All other parts are subject to a 10% restocking fee.

Parts must be returned within 14 days.  (Return postage is non-refundable)

Frequently Asked Questions

Q: I do not see the part I am looking for.
A: Sorry, if the part is not listed on our site it is not available.

Q: Will the part you have fit my blind?
A: With out looking at your blind, I could not tell you. To insure you order the proper part...It's best to remove the part from the actual blind you are trying to fix and match it up with one of the pictures.

Q: What size cord do I need?
A: Take a look at the cord size chart. Or send me a sample.

Q: Can I phone in a order?
A: Sorry, no phone orders.